You can cancel your subscription from within your Member account portal.
For subscriptions, any change to your account should be made 7 days prior to your next scheduled delivery. Please note that if you choose to cancel your subscription after the order has been placed, this does not cancel the order.
We will only accept your cancellation request, if your order has not been labelled and or has not been shipped. If your request is approved, consider your subscription cancelled. If a refund is required, consider it processed. Your refund will then be credited to the original payment method.
Please note that refunds can take up to 10 business days to show on your account due to varying processing times between payment providers.
To request to cancel, please contact us at firstname.lastname@example.org, and please provide us with your reason for cancellation.