We offer a 30-day money-back guarantee if you are not satisfied after using your Biocol Labs product.
You can contact us at firstname.lastname@example.org within 30 days of the order date, if you feel that our product did not work well for you or did not feel results. Once a request is made, we will politely ask for a brief explanation as to why you feel our product didn’t suit you, and request further information.
This step allows us to explain or clarify any misconception or misunderstanding that may have arisen about our product(s). This will allow us to better understand our customers needs and identify potential solutions. Customer feedback is a critical component for us in the development of our products and services.
If your request is approved, the refund is calculated as such: Customer total order minus S&H (if applied).
We strongly suggest consulting with your health practitioner before using our products if you have allergies, and or using prescription medication.